Privacy Policy

Last updated: 12 September 2026

1. Data we collect

Account email address; billing information processed by our payment provider (we never see card numbers); technical logs limited to IP address, timestamp and client version, retained for 30 days for abuse prevention.

2. Data we never collect

Contents of your files (they are encrypted client-side); file names (encrypted as well); contacts; location history; browsing activity; advertising identifiers.

3. Legal basis (GDPR)

We process account data on the basis of contract performance (Art. 6(1)(b) GDPR) and technical logs on the basis of legitimate interest in service security (Art. 6(1)(f) GDPR).

4. Sharing

We share nothing with third parties except: the payment provider (Stripe), hosting providers (Hetzner Online GmbH), and authorities when legally compelled by an EU court order. We do not participate in any data-sharing alliances.

5. Your rights

Access, rectification, erasure, restriction, portability and objection — exercisable at any time by emailing [email protected]. We respond within 30 days as required by GDPR.

6. Data retention

Encrypted backups are kept while the account is active and deleted irreversibly 60 days after account closure. Technical logs are rotated out after 30 days.

7. Cookies

The website uses a single strictly necessary session cookie for the account area. No analytics, no marketing cookies.

8. Contact

Data controller: CloudSync OÜ, Sepapaja 6, Tallinn 15551, Estonia. See the contact page for all channels.